Shipping policy

SHIPPING POLICY

Effective Date: [Launch Date]

Thank you for shopping with ROMONON. This Shipping Policy explains how your orders are processed, shipped, and delivered.

Order Processing

All orders are processed after successful payment confirmation.

Our standard production and processing time is 1–3 business days. During festivals, sales, or periods of high order volume, processing may take longer than usual.

Orders are not processed on Sundays or public holidays.

Shipping & Delivery

We currently ship across India.

Estimated delivery time is generally 3–8 business days, depending on your location and courier partner availability.

Delivery timelines are estimates only and may vary due to operational or logistical reasons.

Order Tracking

Once your order has been dispatched, tracking information will be shared with you so you can monitor your shipment.

Tracking updates are provided by the courier partner and may occasionally experience delays.

Shipping Charges

Shipping charges, if applicable, are displayed during checkout before payment.

Any free shipping offers will also be clearly mentioned during checkout.

Delivery Delays

Delivery may be delayed due to circumstances beyond our control, including but not limited to:

Natural disasters
Severe weather conditions
Government restrictions
Public holidays
Courier partner delays
Unexpected operational issues

ROMONON shall not be held responsible for delays caused by third-party logistics providers.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details.

If an incorrect or incomplete shipping address is provided, delivery may fail or additional shipping charges may apply for re-delivery.

Lost, Damaged, or Incorrect Orders

If you receive a damaged product, manufacturing defect, or incorrect item, please submit an exchange request through our Contact Us page within 48 hours of delivery.

To help us verify your request, please provide: